Thank you for choosing Qomash fabric!
Your satisfaction is our priority, which is why we provide you with a transparent and clear order and return policy.
First: Demand Policy
- Orders are confirmed within 24 hours through customer service.
- Orders are processed within 1 to 2 business days.
- Delivery is within 2 to 5 business days, depending on the governorate and region.
Second: Return and Exchange Policy
- You can return or exchange the product within 3 days from the date of receipt.
- The product must be:
- In its original condition (unused or unwashed).
- With the original tag or packaging.
- Specially designed products (such as printed names or a special design) are non-returnable and non-exchangeable.
- In the event of a company error (different size or color), we will fully cover the exchange costs.
Third: Return Method
- Contact us on WhatsApp: 01284884157
- The product will be collected by the shipping company within 2–3 days.
- After inspecting the product and confirming its condition, we will:
- Either replace it.
- Or refund the amount (less shipping costs only).
Important Notes
- Shipping costs are non-refundable unless there is an error on our part.
- If the product is used or washed, it cannot be returned.
- Any discounts or special offers may be non-refundable.
gharibr2store –
الخامة حلوة جدا و الطباعة جميلة